The Organizational Learning Center

Building: High Performance Organizations

In over 20 years of real-world experience, OLC has helped organizations develop specific "Organizational Capabilities" that enable the achievement of high performance, foster innovation and engagement, and help knowledge workers use their full potential.

OLC's "Bigger Pie" Initiative

Let's stop arguing about who gets the biggest piece of the pie, let's work together to make a bigger pie. Lack of knowledge... that is the problem -W. Edwards Deming
"How do you make a bigger pie?" The purpose of "The Bigger Pie Initiative" is to share OLC's answers to this this question with individuals and groups who seek ways to build a better world for all.

Our Services

Process Management and Improvement certificate course ( 4 day course)

This course is designed for participants who are likely to be assigned to the internal process management and improvement experts group and organizational managers who wish to gain an in-depth understanding of process management and improvement.

This course provides participants with an in-depth understanding of the tools and methods of process management and improvement. It provides experience in applying these tools and methods to gain the knowledge and skills needed to be internal instructors in process definition and improvement.

PM & I Certificate Topics and Learning Goals

Topics

understanding the "as is" plant capabilities and those needed to achieve high performance levels
understanding the "learning by doing" approach to improvement and how it helps achieve changes in processes and culture
developing an understanding of the "what" and "why" of a high performance learning organization
developing a perspective on organizational historical events and their impact on performance levels
gaining an understanding of the “end in mind” and the competency levels associated with a high performance organization
gaining knowledge and skills in utilizing a systems approach for achieving improvement in high-leverage areas
gaining an understanding of the importance of developing an effective measurement system to track the change effort

Learning Goals
To Gain:

an in-depth understanding of "the end in mind" to be achieved as a result of development activities
knowledge of the current "as is" level of capabilities
an understanding of the organization’s capabilities needed to achieve the long-term "to be" vision
the skills and knowledge to lead and facilitate activities that will help achieve improvements in the processes important to achieving high performance levels
an understanding of the attitudes and culture needed for learning and improvement and how to nurture their development
knowledge of the way to systematically undertake the improvements needed to achieve the "to be" capabilities