Basic Training in Process Definition and Improvement ( 2 Day Workshop)

This two-day workshop provides participants with basic knowledge in process definition and improvement tools and methods, and the opportunity to apply them. It prepares participants for being members of process improvement project teams.

Basic Training in Process Definition and Improvement Projects Topics and Learning Goals:

Topics
  • understanding plant improvement goals
  • understanding the basics of process analysis and improvement
  • identifying and prioritizing process problems
  • understanding the influence of attitudes and behaviors on performance
  • preparing improvement recommendations
Learning Goals
  • an understanding of how to flow chart and describe a work process
  • the ability to identify process problems
  • the ability to determine the root causes of process problems
  • an understanding of the importance of process measures
  • an understanding of the influence of people problems on process performance